Before you book
Questions guests ask us
The things people ring up to ask, answered here so you do not have to.
General
What is breakfast like?
A generous buffet with a waffle machine and plenty of choice, though it can get busy so come a little earlier or later for a table.
What time is check-in and check-out?
Check-in is from the afternoon and check-out in the morning, message us if you need flexibility.
Is breakfast included?
Get in touch and we'll share exactly what's included with your stay.
Do you have availability?
Send us your dates and we'll confirm availability and rates right away.
Booking
Is the entrance wheelchair accessible?
Yes, the entrance and parking are both wheelchair accessible, and we have an accessible suite on the ground floor.
Can I pay by debit card?
Yes, debit cards are accepted.
Does the hotel take walk-ins if I have not booked?
Reception is staffed throughout the day, so do call ahead or drop by and we will do what we can for same-day stays.
About
Is the hotel good for children?
Yes. Kids eat free at breakfast, and our family rooms and suites often have a second room upstairs with its own beds and bathroom.
Is the pool heated and open all year?
The outdoor pool is heated and open in the warmer months, typically from around 10am to 7pm. It sits in a garden at the back of the hotel.
Visit us
Is there parking at the hotel?
There is no car park at the hotel itself, but a public car park sits right at the entrance with EV charging, at an hourly or daily rate.
How far is it from the train station?
About a ten minute walk over cobbled streets, or you can take the metro, which stops close by.